According to William Walker, sales director of Berkshire-based Walker Logistics Ltd, online retailers continue to employ under-performing fulfilment services partners for far longer than they should because of a misguided fear that switching to another supplier will result in a hiatus when customer …
William Walker
Online honesty needed
There is a growing sense in the logistics industry that, during the busiest periods, online retailers need to be more realistic about order fulfilment times – even if that means the internet shopping-addicted public’s delivery expectations may need some adjustment as a result, writes William …
Temporary worker problem for logistics industry
Temporary workers who lack even the most basic skill sets cause logistics companies more problems than they solve at peak times With the British public apparently set for a record breaking online shopping spree in the run up to Christmas, a shortage of good quality temporary warehousing staff …
